Submissions Supervisor

AGENCY DESCRIPTION:

A Family For Every Child is a nonprofit organization located in Eugene, Oregon. AFFEC’S mission is to find loving, permanent families for every waiting foster child.

JOB SUMMARY:

A Family For Every Child is looking for a volunteer/intern capable of overseeing the management and training of our Submissions Department, which consists of three teams/programs: Home Study submissions, Inquiries, and Child Listing.

RESPONSIBILITIES:

Under the supervision of the Program Manager, the volunteer/intern will:

  • Complete all trainings required for the team members and understand all aspects of the process.
  • Oversight of emails and correspondence to families, caseworkers, and adoption workers.
  • Understand how to respond in various situations with sensitivity and knowledge recognizing the goal of creating partnerships and offering excellent customer service.
  • Ability to review details with team as necessary, answer questions, and provide guidance on a daily basis.
  • Ability to evaluate results and problem solve efficiently.
  • Evaluate, test, and implement additional customization.
  • Develop and update ongoing process – edit and create training How To’s (i.e., Power Point, Manual, Webinar).

SKILLS/QUALIFICATIONS:

  • Excellent oral and written communication skills, with ability to communicate with diverse populations.
  • Computer skills/data entry.
  • Experience using Microsoft Excel and PowerPoint.
  • Well organized with attention to detail and ability to carry out tasks independently.
  • Ability to meet deadlines and work as a team.
  • Experience in managing others well.

SCHEDULE:

6-9+ hours per week.

3-6 month commitment minimum.

Rotating start dates.

CONTACT:

Volunteer Coordinator at info@afamilyforeverychild.org or 541-343-2856.